Journal

Practical writing on web, AI and growth

No thought-leadership padding. Each article is something we've actually had to work out for a client, written so you can act on it yourself.

Strategy
Aug 126 min read

Your Website Probably Isn't the Problem

Most businesses that ask for a redesign don't have a design problem. Here's how to work out what's actually costing you customers before you spend anything.

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AI & Automation
Aug 197 min read

Automate What You Do Forty Times a Week

AI is worth adding in two or three specific places, not everywhere. The test is repetition — and most businesses already know where theirs is.

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Business Systems
Aug 266 min read

When a Spreadsheet Stops Being Enough

Spreadsheets run more businesses than any software company would admit. Here's how to tell when yours has quietly become a liability.

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Growth
Sep 25 min read

What to Measure After You Launch

Most businesses either measure nothing or drown in dashboards. Four numbers tell you almost everything about whether your site is working.

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